Commitment 5
We will work to ensure that Clarion neighbourhoods are safe, clean and well maintained.
January 2025 performance
Maximise the occupancy of our homes.
Target: 98.5%
Target met: 98.5%
Regularly inspect estates and communal areas to ensure they are clean, well maintained and clear of fire hazards and rubbish.
Target: 90%
Target exceeded: 93.6%
1,114 due, 1,043 completed
Work closely with residents, the Police and other services to reduce antisocial behaviour, drug dealing, harassment and hate crime on our estates.
Respond to reports of serious antisocial behaviour and domestic abuse issues within 1 working day.
Target: 98%
Target exceeded: 100%
184 received, 184 completed
Respond to noise complaints and less serious antisocial behaviour that meet our thresholds within 5 working days.
Target: 95%
Current performance: *90.8%
509 received, 462 completed
Remove offensive graffiti within 1 working day.
Target: 95%
Target exceeded: 100%
2 received, 2 completed
Remove graffiti within 28 working days.
Target: 95%
Target exceeded: 100%
22 received, 22 completed
Regularly trim and tidy grassed areas, shrubs and hedges.
Target: 90%
Target exceeded: 95.6%
831 out of 869 received a score of acceptable or good.
*We continue to experience resourcing challenges which has affected case management. We are working hard to bring this measure to target.
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