Commitment 5
We will work to ensure that Clarion neighbourhoods are safe, clean and well maintained.
February 2025 performance
Maximise the occupancy of our homes.
Target: 98.5%
Target exceeded: 98.8%
Regularly inspect estates and communal areas to ensure they are clean, well maintained and clear of fire hazards and rubbish.
Target: 90%
Target exceeded: 94.2%
1,189 due, 1,120 completed
Work closely with residents, the Police and other services to reduce antisocial behaviour, drug dealing, harassment and hate crime on our estates.
Respond to reports of serious antisocial behaviour and domestic abuse issues within 1 working day.
Target: 98%
Target exceeded: 100%
184 received, 184 completed
Respond to noise complaints and less serious antisocial behaviour that meet our thresholds within 5 working days.
Target: 95%
Target exceeded: 96.2%
395 received, 380 completed
Remove offensive graffiti within 1 working day.
Target: 95%
Target exceeded: 100%
Remove graffiti within 28 working days.
Target: 95%
Target exceeded: 100%
Regularly trim and tidy grassed areas, shrubs and hedges.
Target: 90%
Target exceeded: 97.7%
832 out of 852 received a score of acceptable or good.
Built with Shorthand